Our Story.
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Our valued customers deserve best-in-class service and support. Customers have many options when seeking help. So why do they come back to Vitale Engineering time and again? Peace-of-mind.
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It is above-and-beyond service and support that sets us apart. We know that there’s a gap in the industry where service and support fall by the wayside for other service providers. Customers are undervalued and many reps are more focused on generating sales than addressing the specific needs of your unique project. |
Vitale Engineering is a different breed of service provider. We are passionate about helping the electronics engineering industry drive innovation and create solutions that ultimately help companies, communities, and individuals thrive.
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Key Differentiators.
Our key differentiators are straightforward and uncomplicated:
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We listen.Customers know that we can find solutions that ensure they can reach the outcomes they are working toward. They also know that we won’t hit the ground running until we’ve listened to their needs, challenges, and goals. |
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We nurture relationships.Vitale Engineering isn’t just a technical manufacturer’s representative or electronics component expert. We become part of our customers’ extended team as colleagues and collaborators. We take ownership, exceed expectations, and manage projects from concept to end-of-life. And we continue to nurture and foster the same relationships even beyond that point. |
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We have a strong imagination.Working with customers on existing projects as well as their latest forward-thinking developments, we infuse creativity to create impact. Together with customers, we become changemakers, helping them reach their greatest potential and achieve their design and project goals. |
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We provide best-in-class support.No other firm can even claim to offer the top-level, comprehensive support that Vitale Engineering considers essential. Leveraging our relationships with world-class manufacturers, connections, experience, client-focused outlook, and deep knowledge of the industry, we set out to find exactly what you need, and connect you to the best manufacturer for the job. |
Our Why.
Sure, we could operate a successful firm without being technical experts who are 100% client focused. So, what’s the catalyst for our lasting relationships, pursuit of learning, emphasis on creative problem solving, and significant value-added services?
Our 'why' is that Vitale Engineering is committed to and believes in the promise and potential of our community and the businesses that make a home here in Upstate NY. We are driven to not only provide one-of-a-kind service and support to our clients, but also to revitalize our community by playing a key role in achieving a thriving and robust area, where industries want to build, and people want to live.
Our 'why' is that Vitale Engineering is committed to and believes in the promise and potential of our community and the businesses that make a home here in Upstate NY. We are driven to not only provide one-of-a-kind service and support to our clients, but also to revitalize our community by playing a key role in achieving a thriving and robust area, where industries want to build, and people want to live.
